Versand
SWISS SHIPPING
Shipping within Switzerland is free when you reach 250.- on your order.
If your order is below 250.-, a shipping fee of 10.- is added to the order, in order to cover the costs of shipping and partially cover the preparation of the goods, filling of the papers, handover to UPS or to the Swiss Post, etc.
EUROPEAN AND WORLDWIDE SHIPPING
Tracking number
All shipments come with a tracking number that will be communicated to you when your order has shipped. There is no possibility to select shipping without tracking for reliability reasons, even if you choose to be responsible for the loss of the package.
Duties, customs charges and VAT during transport. Please read carefully !
If you select UPS shipping upon checkout: the delivery is DDP (Delivery Duty Paid) meaning that all the costs of VAT / Taxes are paid by Recall and there won't be any additional charges when you receive the package. This could be your best option if your order is bigger. Shipping delivery times are fast for most parts of the World.
If you select the Swiss Post: the shipping charge is less but the VAT/Taxes costs are your responsibility. This could be your best option for a small order. Shipping delivery times are slower than UPS.
Shipping Prices (as of November 2023)
Shipping at Recall Clothing is divided into Tiers, corresponding to the total order value. Each tier is assigned to a particular Zone with its shipping method and price.
If the shipping method is different from « UPS », it means the duties and custom charges are the responsibility of the customer. If the shipping method is « UPS », the delivery is DDP (Delivery Duty Paid), meaning all costs during transport are paid by Recall Clothing.
Tier 1 = orders below 100.-
Tier 2 = orders below 800.-
Tier 3 = orders above 800.-
Europe (Austria, Belgium, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Serbia, Spain, Sweden)
- Tier 1: Swiss Post € 30.00 EUR
- Tier 2: Swiss Post € 25.00 EUR
- Tier 2: UPS (DDP) € 49.00 EUR
- Tier 3: UPS (DDP) Free shipping
UK
- Tier 1: Swiss Post £ 30.00 GBP
- Tier 2: Swiss Post £ 25.00 GBP
- Tier 2: UPS (DDP) £ 49.00 GBP
- Tier 3: UPS (DDP) Free shipping
North America (USA & Canada)
- Tier 1: Swiss Post $ 40.00 USD
- Tier 2: Swiss Post $ 35.00 USD
- Tier 2: UPS (DDP) $ 59.00 USD
- Tier 3: UPS (DDP): Free shipping
Asia & Oceania (Australia, China, Hong Kong SAR, Japan, Kazakhstan, Philippines, South-Korea, Taiwan, United Arab Emirates)
- Tier 1: UPS (DDP) CHF 79.00
- Tier 2: UPS (DDP) CHF 59.00
- Tier 3 (CHF 1000.-): UPS (DDP) Free shipping
Shipping to another country?
If you want to ship to another country, please send an e-mail to contact@recallclothing.com and I will let you know the shipping fee for your country.
RETURN/EXCHANGE SHIPPING
All return shipping fees are the responsibility of the customer. The Duties and Custom Charges will be deducted from the store credit if any occurs during the return path. For more information, see the Refund/Exchange policy.
PRODUCT AVAILABILITY
A delay may occur between a purchase in my physical store in Geneva and its stock update on the online store. If an order is placed and I am out of stock (because a customer already purchased physically the product but the stock didn’t update yet), I will contact you and work out an alternative or refund the payment.