Travelers in Black Wool (D-00634)
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Unless specified otherwise, shipping rules are the one visible in the Shipping Policy
Exchanges rules are specified in the Refund Policy
Various items are excluded from returns (and thus exchanges):
- Leather jacket
- Underwear
- Socks and swimwear
- Grooming products
- Gift cards
- Last Call / Sale products
They Trust Recall Clothing
Find the answers to the most common questions my customers asked me throughout the years. If you have additional questions, contact me.
Can I place a special order for a product that is not currently available in your store?
Some of the brands I work with such as Alden, GRP, Indigofera, JELADO, Rainbow Country and others may have the product in stock. Please contact me so that I can check that for you !
Are your pieces designed to stand the test of time ?
Yes, my pieces are designed to last, thanks to the quality of their materials and the care taken in their manufacture. Beyond their sturdiness, the timeless style of each item ensures that they remain in step with fashion, year after year.
Do you offer specific garment fits?
I understand how important it is for garments to fit every figure perfectly. That's why I offer a wide range of styles and cuts. Slim, tapered and straight bottoms. Oversized or tailored tops.
I appreciate personalized advice. Is this possible, even if I'm an online customer?
No matter how far away you are, you matter to Recall! I'm passionate about what I do, and I'd be delighted to hear your questions and offer my best advice. My online store is the virtual extension of the physical space, so don't hesitate to get in touch, wherever you may be.
What are your returns and exchanges policies?
You are welcome to exchange or return your item for store credit within 5 days of receipt. Customer satisfaction is my top priority, which is why I will gladly offer advice or assist you with any requests you may have. For more information on the returns and exchanges policies, please consult this page.
Is delivery free in Switzerland?
Yes, I offer free delivery in Switzerland for all orders over 250.-, if your order is below this amount, a delivery charge of 10.- will be applied. For more information, please see my delivery policy here.
Is it possible to have my order delivered outside Switzerland?
Yes, you can! I offer both European and international delivery. For exact delivery rates and any associated VAT charges, please consult the delivery policy available here.